Clear plans for ongoing technical assistance.
Choose a monthly support plan for small-scope technical requests, workflow guidance, troubleshooting, and integration assistance. Larger custom projects are quoted separately.
Choose the level of support your business needs.
A support request is one clearly defined small-scope technical task. Large development, redesign, or multi-system projects require a custom proposal.
Starter
Best for individuals and small businesses that need help with one clear issue.
- 1 support request per month
- Website or software troubleshooting
- Basic configuration assistance
- General technical guidance
- Email support
- Target delivery within 5 business days
Professional
For regular technical assistance and small workflow improvements.
- Everything in Starter
- Up to 2 support requests per month
- Small workflow improvements
- Basic AI automation guidance
- Basic API integration assistance
- Target delivery within 4 business days
Business
For teams that rely on software and connected workflows every day.
- Everything in Professional
- Up to 4 support requests per month
- AI workflow optimization
- Integration troubleshooting
- Technical consultations
- Priority queue
- Target delivery within 3 business days
Premium
For businesses that need faster assistance and deeper technical review.
- Everything in Business
- Up to 5 support requests per month
- Highest-priority queue
- Advanced workflow review
- Advanced integration assistance
- Priority scheduling
- Target delivery within 2 business days
Plan comparison
Compare the main differences between the four monthly support plans.
| Benefit | Starter | Professional | Business | Premium |
|---|---|---|---|---|
| Monthly requests | 1 | Up to 2 | Up to 4 | Up to 5 |
| Troubleshooting | Basic | Included | Included | Included |
| Workflow improvements | Guidance | Small changes | Optimization | Advanced review |
| Integration assistance | Guidance | Basic | Troubleshooting | Advanced |
| Priority level | Standard | Priority email | Priority queue | Highest priority |
| Target delivery | 5 business days | 4 business days | 3 business days | 2 business days |
What counts as one support request?
Each request must be one clearly defined, reasonably small technical task that fits within the selected plan.
Examples included
Software troubleshooting, configuration review, small workflow adjustment, API guidance, deployment assistance, or a technical consultation.
Not included as one request
Building a new application, redesigning an entire website, connecting several complex systems, or developing a large automation workflow.
Before work starts
We review the request and confirm whether it fits the plan. Out-of-scope work receives a separate custom quote.
Need software, automation, or integration built from scratch?
Custom software, AI automation, internal dashboards, client portals, CRM integrations, system integrations, and larger workflows are scoped and priced separately.